Finding the appropriate commercial cleaner for your business isn’t just for the sake of impressing your clients with a clean office. Studies prove that a dirty work environment impedes cognitive processes in employees. That’s right − your dirty office could be stopping your staff from being able to think clearly!
A clean, orderly environment reflects an orderly mind. It’s also inherently motivating and subconsciously gives your employees the message that they’re worthy of a clean environment, which is one form of staff appreciation. But to get the most out of your commercial cleaner, you have to choose the right company for the job. Continue reading to discover six factors you need to carefully consider before making a decision.
To get an idea of a cleaning company’s reputation amongst current and past clients, ask for referral contact details. If they don’t want to give out any referral details, this could be a red flag. But let’s say they’ve agreed. Now is the time to ask these clients all your burning questions relating to the performance of the cleaning company. Are they reliable? Are they honest? Are they responsive to the needs of their clients? Do they consistently meet their clients’ cleaning standards? Make a list of questions that you’d like to ask so that you’re prepared when you contact one of these clients.
Other ways you can check out a cleaning company’s reputation include looking at reviews on their Facebook page, on their Google business page and on local trades websites that also offer a reviews section. If the cleaning company you’re researching consistently gets good reviews online and in the real world, then you could be onto a winner.
When you’re looking for the right commercial cleaner for your business, it’s vital that you find a company that gives you a customised quote based on the cleaning job at hand. If they only have fixed pricing, this could be a red flag, as you could end up paying more if your cleaning needs aren’t that complicated or your office is quite small.
A decent cleaning company will come and inspect your office to ascertain the amount of cleaning needed and the time it would take. They will then base their price on your exact situation and needs. This is also a good time to ask any questions you have in regards to the scope of their cleaning services. You should clear up any misunderstandings or contradictions before committing to a cleaning contract to ensure the best outcome.
Ask your soon-to-be cleaning company what’s included in their cleaning services. You want to make sure you hire cleaning contractors who can do everything, no questions asked. This will include sanitation services, providing replacement toiletries, carpet cleaning, window cleaning inside and outside, and more − the whole lot. If a cleaning company is hesitant to do time-consuming cleaning tasks, this is a cross against them.
Lists are great for getting information clear in your head before you impart these vital facts to a third party. So make a list of all the cleaning tasks that you want done around the office and ensure that the cleaning company you’re considering will complete them all as a matter of course.
When a cleaner uses the right equipment and cleaning supplies, you’ll enjoy a higher quality cleaning result. Professional equipment cleans more thoroughly and more efficiently. Any self-respecting cleaning company should maintain its own equipment regularly to ensure you’re always getting the best clean possible. Costs for maintenance of equipment should not be passed onto clients.
When it comes to janitorial services, ensure that the cleaning company keeps stocks of paper, cleaning items, garbage bags and bathroom essentials. You can then be sure you’ll always have what you need when you need it.
An above-board commercial cleaning company should have all relevant licences and insurance cover. If there’s any damage resulting from the cleaning company’s services, the insurance will cover this so you don’t end up with an extra bill. Similarly, there should be public liability insurance to protect workers in case of an OH&S incident that involves the activities of the cleaning company.
There’s other legal stuff to consider as well. Do all of the cleaning company’s staff members have the right visa clearances to work in the country? Do they conduct police checks on all their staff to do their utmost to provide trustworthy and honest cleaners? Do they train their cleaners on the importance of maintaining the security of your premises when they arrive and leave? These are all questions you should pose to them to get real answers.
One of the most important questions you can ask a potential cleaning company is “how long have you been in this industry for?” or “how long has your cleaning business been running for?” Secondly, you should ask if they have any current clients who are similar to your business. It’s important that they not only have experience, but that they have relevant experience cleaning for businesses in the same industry as yours.
Different industries can have wildly different cleaning needs, so try to find out exactly where their experience lies. It’s also a good idea to ask a few questions about the nature of the training they provide to their employees, as well as the thoroughness of their hiring process.
Savvy Cleaning has years of experience cleaning a wide range of different kinds of workplaces. We appreciate the different needs that businesses have when it comes to cleaning and we always provide a custom quote for each client. If you want to arrange the best commercial cleaning services in Melbourne, call Savvy Cleaning today on 0451 042 234.